A Word About Dental Insurance….

We are often asked in this time of frequent insurance plan changes if our practice will accept your dental insurance. You may have been told you can only see a dentist on the plan’s provider list.  It becomes confusing since as health care consumers we want to maximize our insurance benefits.  It is our policy to always submit your charges to your dental insurance no matter what the company or whether we are on their provider list or not.  The exception is dental HMOs and DMOs because these plans pay dental practices monthly based on the number of patients in the plan whether they receive care or not.  Dental PPOs reimburse on procedures actually performed.  Our experience has been that these plans reimburse our practice somewhere between 80 to 100% for cleaning and exams following a fee schedule which falls within their fee schedule range.  As an example, the fee for an adult prophylaxis (cleaning) is $82 and the dental exam is $40.  This means your out of pocket may range from 0 to $24. In some situations, depending on your dental needs, there is a price point at which insurance may not actually be worth the investment, such as for those who are self insured. For dental restorative procedures (fillings or crowns) insurance typically reimburses between 50 to 80%. An example would be a $130 dental filling might be approximately $26 out of pocket.  These are examples and for significant dental work a pre-determination is advised to avoid financial uncertainty.

We elect to monitor the plans in which we participate to try to manage our patient base to best serve you.  This is always a balance as the motivation to PPO and HMO plans is to promote their plans to dentists to increase patient base and volume to drive increased production.  We have been fortunate to have a loyal patient base that is a strong referral source to our practice.  We appreciate this and hope to manage your needs as best as we can without marketing through a significant number of PPOs or HMOs.  Our office is happy to discuss your insurance and financial concerns with you.  It is always our hope that these concerns are handled in a manner which encourages a continued sense of trust. We are fortunate to have a well-versed staff to handle specific questions and are happy to do so.

Thank you, and we appreciate you.


Team DMK Supports Snow Flake Shuffle.

Great day celebrating TriCity Family Services Snow Flake Shuffle! Team DMK raised over $500!!! Thank You to everyone who donated and braved the cold while having some fun doing it!!!! TriCity Family Services’ eighth annual Snowflake Shuffle was held Saturday, Dec. 3, at Mill Creek Golf Club and Subdivision in Geneva.
This year’s event featured a record 766 participants and raised more than $20,000 in support of its programs and services.

Congratulations to the Happy Couple!


Congratulations to Dr. Lauren Harmon on her wedding to Dr. Michael Brammeier. We wish her much happiness and continued success with our practice in the future!!!!!

We look forward to our patients getting the chance to meet Dr. Lauren Brammeier!!!!!

DMK Supports Feed My Starving Children

DMK Supports Feed My Starving Children

Family outing with DMK today for Feed My Starving Children Mobile Pack!!! Shout out to Claire Miller for organizing this HUGE success in Make a Difference St. Charles! We made 108,000 meals this afternoon!!



Dickens, Mason & Kissell DDS Supports Hope For Haitians.

Dickens, Mason & Kissell DDS Supports Hope For Haitians.

Dickens, Mason & Kissell DDS is a proud sponsor of Hope For Haitians. Hope For Haitians celebrated 15 years of hope at the 5th Annual 5K Walk/Run for Education this past weekend where Team DMK raised over $250 dollars!

Every $109 raised sends a child to school for an entire year. Your donation is a gift with unlimited potential in breaking the cycle of poverty.

Thank You to all who participated and donated to support our team!


An Open Letter to our Patients

Through the last several months, we have been personally informing patients that Dr. Kissell has made a decision to move to her home state of Massachusetts to be near family and start a family of her own.  She has been with us many years and we are saddened to see her leave, but are excited for her upcoming life change.  Dr. Kissell is planning on departing early in the summer of 2016.

Dr. Colella will be pursuing other opportunities in dentistry which are more consistent with his professional and personal goals.  We also wish him well in his young career.

Our practice is committed to providing quality dental care for you and your family members.  We are excited about our new team.  Along with Dr. Mason we are proud to have with us Dr. Lauren Harmon.  Dr. Harmon has been in private practice for seven years and recently moved to the western suburbs from Arizona where she owned her dental practice.  She made a personal decision to sell her practice and she has been a positive presence here since she joined our practice. Dr. Harmon will be with us Monday, Wednesday, Thursday, and some Saturdays. Along with Dr. Harmon, we have a well-respected dentist who has been working with us primarily on Fridays. He has 17 years of experience and is well- liked by our staff and patients. We are looking forward to having him join us full time.  He is in the process of transitioning to our practice this summer.  Out of respect for the transition process we are refraining from a formal announcement as he finalizes the sale of his practice.

Since Dr. Dickens began the practice 40 years ago, we have been proud to serve you and look forward to continuing to do so. We appreciate you, your families and your patience as we work through changes to be of better service.

Please let us know any questions or concerns you may have.

Thank you,

Dickens, Mason and Kissell D.D.S.

Our own Nora Kohlert, Bunco Queen, raises money for Breast Cancer Research Foundation

720buu4s1ldf8l1gtj027bdeum117jbNora Kohlert has, in a way, two full-time jobs.

One earns her a living – she’s the office manager of a dental office in St. Charles – and the other raises money for the Breast Cancer Research Foundation.

She and four other women – Tia Oliver, Leigh Orchard, Jeannine McDonald and Jenny Schneider – have spent the past several years organizing an event another group of women started 12 years ago: Elburn Bunco for Breast Cancer.

“It is a full-time job,” Kohlert said.

Held in October, the two-day event features 208 bunco players each night, Kohlert said. In addition to charging $25 per player, she said, the event makes money through sponsorships and gift basket raffles.

Kohlert this year assembled about 100 gift baskets for each night, she said.
“It’s just fun to do,” she said. “My basement turns into a pink basket-making basement.”

Geneva resident Bill Johnson, who has known Kohlert for many years, nominated her as an Everyday Hero because of her dedication to the bunco fundraiser. The hours she devotes to it “amazes” him, especially since she is fully employed by Dickens, Mason & Kissell D.D.S., he said.

“I give her so much credit for keeping this together,” Johnson said, noting he has watched the fundraiser grow.

Kohlert, a longtime St. Charles resident, first became involved with the event as a player, she said.

It was a “no-brainer” to join the planning team because of her ties to those with cancer, she said, noting a close friend’s mother has battled the disease. She has also participated in the Avon Walk for Breast Cancer in Chicago four times, she said.

Planning for the bunco fundraiser begins in January with discussions about ways to improve the event and the start of contacting companies for donations, Kohlert said.

She begins collecting the donations in the St. Charles and Geneva area in June, she said, and registration for players opens in July.

Last year, the event raised about $30,000 – an amount she said they didn’t know how they would

top. But, she and her team did, raising $34,000 in two nights last month.

Cumulatively, she said, the event has generated about $219,000 since its inception.

“It’s been a very successful thing,” Kohlert said.

She noted organizers had to turn people away this year but are reluctant to leave Lions Park in Elburn for a bigger venue because the Lions Club treats them well.

“It is so fun,” Kohlert said of the event, which lasts for about four hours. “These ladies have a great time.”

Since taking over the fundraiser seven years ago, Kohlert said the event has become a family affair. Her husband – who owns Kohlert Manufacturing in St. Charles – her mother and her daughters have participated in some way, she said.

Through his travels, Johnson said he has come to know certain people who stick in his mind. He said Kohlert – who he described as an inspiration and mentor – is one of those people who leaves a lasting impression.

“Her heart is so big,” he said.

The Kohlert lowdown

Who she is: Nora Kohlert, an organizer for the Elburn Bunco for Breast Cancer event

Town of residence: St. Charles

Age: 47

Family: She and her husband of 24 years, John, have two daughters, Ashley, 21, and Michelle, 17, and two poodles.

Hobbies: Fundraising
Fun fact: She was born in Iceland.

Copyright © 2015 Kane County Chronicle. All rights reserved.

The Passing of Dr. Dickens

jdIt is with a heavy heart that we inform you of the passing of Dr. John Dickens. He will be deeply missed by our staff, his patients, and all who knew him. Our condolences to his family.

Dr. John Dickens, age 74, of St. Charles passed away unexpectedly February 6, 2015. He was born in Aurora, IL to William and Elizabeth Dickens. He was a lifelong resident of St. Charles, graduating from Marmion Academy in 1958. Following graduation he attended the University of Dayton class of 1962 for his under-graduate degree. John received his Doctorate in Dental Surgery from Marquette University class of 1966. He served his country in the Army and stationed in Korea. While in Korea he was company Command Captain Commander Company B 2nd Medical Battalion 2nd Infantry Division stationed at Camp Irwin Korea. Upon his return to his home town, he opened his dental practice in downtown St. Charles, in December of 1969. His practice was not just work, but his passion. He loved each of his patients and they along with his staff became his second family.

He served on the board of the Heritage Center in St. Charles, the board of the Norris Center in St. Charles, and was a member of St. John Neumann Catholic Church, Knights of Columbus, American Legion, and the St. Charles Country Club. He volunteered his time and talent with his loving wife in Guatemala, and at the Girls School in Geneva. John was an avid golfer and racket ball player. He enjoyed many outdoor activities, and loved all the Chicago teams. He loved to tell a joke and never seemed to be at a loss for a story to share. John was a “Master of Social Wisdom”, warming the hearts of many people.

He is survived by the love of his life of 38 years Christine, sons; Matthew, Timothy, daughters; Melissa (Bryce) Salter, Megan, Mary, grandsons; Jayden, William, first granddaughter soon to be born, several wonderful brother and sister in laws, and many nieces and nephews.

He was preceded in death by his brother Thomas Dickens.